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Contact Tactful AI — Let's Talk About Your CX
Questions about the platform? Want to see how teams like yours deliver faster resolutions? A real person will get back to you.
Ecommerce
1/6
“Our abandoned cart rate is 68%. Can AI recover orders before customers leave?”
Ecommerce Director
“Yes — our automation engine triggers personalised recovery flows within minutes. Teams using it convert 2–3x more abandoned carts.”
Tactful Team · replied in 4 hours
Demo booked · Cart recovery workflow shown live
2–3x
Conversion lift
Avg. response: same day
Performance
Live
+130M
Engagements
+61%
Faster Response
+40%
CSAT Lift
40–80%
Automation
How can we help?
- See the platform live
Personalised walkthrough of the inbox, analytics, and automation for your industry.
- Get a CX assessment
Review your channels and workflows. See where agentic CX delivers the fastest ROI.
- Discuss partnership
Reseller, referral, or technology partnerships across MENA and Europe.
- Technical & integration
API access, enterprise deployment, security, or compliance — our engineering team is here.
“We've seen significant improvements in sales, customer satisfaction, and operational efficiency.”
Dr Manal Negmeldin
Head of Direct Channels, ELARABY Group
Send us a message
Tell us about your CX challenges
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Where to find us
Headquartered in the UK with engineering in Cairo and certified partners across the GCC.
Headquarters
Cambridge, UK
Sales · Customer Success · Partnerships
Cambridge, United Kingdom
hello@tactful.ai
Cairo, Egypt
R&D · Product · Engineering
Florida Mall, New Cairo, Egypt
hello@tactful.ai
Jeddah, KSA
GCC Partner Network
3325 Al Zahraa District
Jeddah 23425-7641, KSA
partners@tactful.ai
Turn abandoned carts into 2–3x more conversions. Improve CSAT by 40%. See the impact.
Join the teams processing 130M+ engagements across ecommerce, retail, hospitality, and financial services who measure CX in resolutions — not tickets.
+130M Engagements Processed
40–80% Automation Rate
+40% CSAT Improvement
Book a Demo Explore the Platform
30-minute personalised walkthrough. No slides, no pressure.