CX Integrations & Orchestration — Your Entire Tech Stack, One Canvas

Call APIs, fire webhooks, run custom code, embed AI — orchestration native to your CX stack.

10M+

Events per month

Canvas

Visual orchestration

SDK

Full runtime access

Code

Custom JS execution

Automation Canvas

Orchestrating your entire stack

APIs

REST · GraphQL

AI Engine

Intent · NLP

Webhooks

Inbound · Outbound

Code

JavaScript runtime

SDK

Full platform access

Functions

Reusable logic

Connected Systems

Shopify, Salesforce, Stripe, SAP, HubSpot, WhatsApp, Jira, Custom

Visual Workflow Canvas

Drag. Connect. Deploy. Across every system.

Call any API, run JavaScript, fire webhooks, embed AI — workflows that span your entire stack.

23 connectors

Integration Hub Active

Order Fulfillment

TRIGGERS CONNECTOR PLATFORM OUTPUT

  • Shopify: Order events
  • HubSpot: CRM changes
  • Webhook: Any system

Connector Map & validate

Unified Inbox

Route message

AI Agent

Decide & act

Analytics

Track metrics

Send Reply

Any channel

Update Systems

Sync to CRM

Audit Trail

Full trace

Zero-code · Real-time sync

1.2M events/mo · Full audit trail

API Calls

Call any REST endpoint

Webhooks

Push events externally

Custom Code

Run JS at runtime

AI Nodes

Intent, sentiment, NLP

SDK Access

All platform services

Timers

SLA & delay logic

Workflow Orchestration

Build workflows that span your entire stack.

API calls, webhooks, code, AI — connected on the Canvas.

Pre-Built Connectors

Your systems. Connected via API.

Messaging Channels

  • WhatsApp Business
  • Facebook Messenger
  • Instagram DM
  • Web Chat
  • Email
  • SMS
  • In-App Messaging

Ecommerce

  • Shopify
  • Odoo
  • WooCommerce (via API)
  • Magento (via API)
  • BigCommerce (via API)
  • Salla (via API)
  • Zid (via API)
  • Custom via API

CRM & Support

  • Salesforce (via API)
  • HubSpot (via API)
  • Zoho CRM (via API)
  • Zendesk (via API)
  • Freshdesk (via API)
  • Microsoft Dynamics (via API)
  • Custom via API

Payments

  • Stripe (via API)
  • PayPal (via API)
  • Adyen (via API)
  • PayTabs (via API)
  • Tap Payments (via API)
  • Custom via API

Enterprise Systems

  • SAP (via API)
  • Oracle (via API)
  • Workday (via API)
  • ServiceNow (via API)
  • Jira (via API)
  • Custom ERP (via API)
  • Custom via API

Analytics & Data

  • Google Analytics (via API)
  • Segment (via API)
  • Mixpanel (via API)
  • Power BI (via API)
  • Tableau (via API)
  • Custom Webhooks

Runtime SDK

Full SDK for every platform service at runtime.

Full platform access at runtime — conversations, profiles, knowledge base, and agent state.

  • Read/write access to conversations, customers, tickets, knowledge base
  • Query real-time operational state — agent availability, queue depth, SLA status
  • Trigger other automation flows programmatically
  • Write reusable functions shared across all flows
  • Access channel-specific features — send templates, rich messages, carousels
  • All SDK calls audited and permissioned — same governance as UI

Conversations

Messages, state, assignments, notes, history

Customers

Profiles, tags, segments, satisfaction data

Knowledge Base

Query FAQs, articles, intent mappings

Analytics

Real-time metrics, queue state, SLA data

Channels

Send messages, templates, rich media

Agents

Status, skills, workgroups, availability

Automation

Trigger flows, share state, orchestrate

Service Desk

Create tickets, update status, assign

Custom Code Node — Runtime SDK

// Access any platform service at runtime
const customer = await sdk.customers.getByConversation(convId);
const order = await api.get(`/orders/${customer.lastOrderId}`);

// Apply business logic
if (order.refundEligible && order.total < 200) {
    await sdk.actions.execute('refund', { orderId, amount: order.total });
}

Custom Code & Functions

When connectors aren't enough, write code.

JavaScript at runtime with full SDK access. Reusable functions shared across all flows.

  • Inline code nodes: Write JavaScript inside a canvas node with full conversation context and SDK access.
  • Reusable functions: Shared functions across all flows — eligibility checks, price calculations, compliance rules.
  • Multi-flow orchestration: Chain workflows, pass data between flows, and build layered orchestrations from code.
  • Inbound webhooks: Receive events from external systems and route them into canvas flows automatically.
  • REST API: Full REST API for external systems — read conversations, trigger actions, manage configurations.
  • Execution audit: Every execution logged — input, output, duration, errors. Roll back instantly.

Connect your stack in minutes

API, webhooks, and SDK — everything connects. See how.

Security & Governance

Every integration governed. Every execution logged.

Every API call, webhook, and code execution — authenticated, encrypted, scoped, and audited.

  • OAuth 2.0 and API key auth for all external connections
  • Scoped permissions — each integration accesses only what it needs
  • Encryption at rest and in transit for all data flows
  • Full audit trail — every API call, webhook, and code execution logged
  • Role-based access — who can create, edit, activate flows
  • Data residency options for regulated industries

Connection Health

All integrations monitored

  • Shopify: OAuth 2.0 - Healthy
  • Salesforce: OAuth 2.0 - Healthy
  • Stripe: API Key - Healthy
  • WhatsApp Business: OAuth 2.0 - Healthy
  • Custom ERP: API Key - Degraded

All connections encrypted · TLS 1.3 · Full audit logging

Integrations

Disconnected systems slow your team down. Connect your entire stack today.

Cross-system workflows in minutes. 130M+ engagements with real-time CRM and payment data.

  • +130M Engagements Processed
  • 40–80% Automation Rate
  • 2–3x Conversion Lift

Explore the platform