# Sales Development Representative

Open pipeline and book quality meetings across the Middle East and Europe.

**Remote** · MENA & Europe  
**Full-time**  
**1-3 yrs experience**

## About the role

You are the first contact prospects have with Tactful.

You build pipeline through smart, tailored outbound outreach.

You hand sales-ready opportunities to our Account Executives.

## What you'll own

- Identify and engage ideal-fit prospects across Egypt, KSA and EMEA.
- Run outreach across LinkedIn, email, phone and WhatsApp.
- Qualify prospects using frameworks like BANT and MEDDICC-lite.
- Book meetings with decision-makers in customer care, CX, digital and operations.
- Tailor messaging and sequences for retail, e-commerce and hospitality.
- Keep CRM data clean and current.
- Work with marketing and sales to sharpen strategy and feedback loops.

## What we're looking for

- 1-3 years as an SDR or BDR in B2B SaaS or outbound sales.
- Confident with cold outreach and objection handling.
- Fluent in Arabic and English.
- Able to learn and explain technical products: APIs, automation, integrations.
- A strong communicator who is organised and target-driven.

## Nice to have

- Prospecting into CX, CRM, customer support teams or AI solutions.
- Tools like Apollo, Sales Navigator, Lemlist or ContactOut.
- Experience with mid-market or enterprise buyers in GCC and EMEA.

## How you work

- You build pipeline proactively, not reactively.
- You tailor outreach instead of sending one-size-fits-all messages.
- You follow up with tact and persistence.
- You collaborate openly and iterate fast.
- You care about solving customer problems, not just booking meetings.

## Why join Tactful

- Sell a real AI platform used across MENA and Europe.
- Learn from an experienced, technical team.
- Remote-first and outcome-driven.
- Shape how prospects first understand Tactful.
- Grow into closing or wider go-to-market roles.

## Compensation

Competitive base with uncapped commission, plus a remote-first setup.

## Apply for this role

Ready to build pipeline across MENA and Europe? Send us your application.